{"id":4033,"date":"2017-09-01T06:38:53","date_gmt":"2017-09-01T06:38:53","guid":{"rendered":"http:\/\/demo2.drfuri.com\/martfury3\/?page_id=2"},"modified":"2026-02-09T21:58:23","modified_gmt":"2026-02-09T21:58:23","slug":"policy","status":"publish","type":"page","link":"https:\/\/requesstore.com\/index.php\/policy\/","title":{"rendered":"Policy"},"content":{"rendered":"<div class=\"adn ads\" data-message-id=\"#msg-f:1856685954849091512\" data-legacy-message-id=\"19c44609ee3cafb8\">\n<div class=\"gs\">\n<div class=\"\">\n<div id=\":x3\" class=\"ii gt adO\">\n<div id=\":x2\" class=\"a3s aiL\">\n<div id=\"avWBGd-319\">\n<div>\n<div>\n<div>\n<h1>Privacy Policy \u2013 Requesstore<\/h1>\n<p>\u00a0<\/p>\n<p>Effective Date: February 09, 2026<\/p>\n<p>Requesstore (\u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d) is committed to protecting the privacy and personal information of our customers and website users. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website or use our services.<\/p>\n<p>By accessing or using Requesstore, you consent to the practices described in this Privacy Policy.<\/p>\n<h2>1. Information We Collect<\/h2>\n<p>We may collect the following types of information:<\/p>\n<h3>a. Personal Information<\/h3>\n<ul>\n<li>\n<p>Full name<\/p>\n<\/li>\n<li>\n<p>Email address<\/p>\n<\/li>\n<li>\n<p>Phone number<\/p>\n<\/li>\n<li>\n<p>Billing and delivery address<\/p>\n<\/li>\n<li>\n<p>Order and purchase history<\/p>\n<\/li>\n<\/ul>\n<h3>b. Payment Information<\/h3>\n<p>Payments are processed through secure third-party payment gateways.<\/p>\n<p>Requesstore does not store, save, or have access to your debit or credit card details.<\/p>\n<h3>c. Technical Information<\/h3>\n<ul>\n<li>\n<p>IP address<\/p>\n<\/li>\n<li>\n<p>Browser type<\/p>\n<\/li>\n<li>\n<p>Device information<\/p>\n<\/li>\n<li>\n<p>Pages visited and interaction data<\/p>\n<\/li>\n<\/ul>\n<p>This information helps us improve website performance and user experience.<\/p>\n<h2>2. How We Use Your Information<\/h2>\n<p>Your information may be used to:<\/p>\n<ul>\n<li>\n<p>Process and fulfill orders<\/p>\n<\/li>\n<li>\n<p>Arrange deliveries or pickups<\/p>\n<\/li>\n<li>\n<p>Communicate order updates and confirmations<\/p>\n<\/li>\n<li>\n<p>Provide customer support<\/p>\n<\/li>\n<li>\n<p>Prevent fraud and unauthorized transactions<\/p>\n<\/li>\n<li>\n<p>Improve our products, services, and website<\/p>\n<\/li>\n<li>\n<p>Comply with legal and regulatory requirements<\/p>\n<\/li>\n<\/ul>\n<h2>3. Sharing of Information<\/h2>\n<p>We do not sell or rent customer information.<\/p>\n<p>Your information may be shared only when necessary, including with:<\/p>\n<ul>\n<li>\n<p>Delivery partners and couriers<\/p>\n<\/li>\n<li>\n<p>Payment processors<\/p>\n<\/li>\n<li>\n<p>Technology and service providers supporting website operations<\/p>\n<\/li>\n<li>\n<p>Government or regulatory authorities when required by law<\/p>\n<\/li>\n<\/ul>\n<p>All third parties are required to handle your information responsibly and securely.<\/p>\n<h2>4. Data Security<\/h2>\n<p>Requesstore implements reasonable administrative, technical, and physical safeguards to protect personal information against loss, misuse, unauthorized access, disclosure, or alteration.<\/p>\n<p>While no system is completely secure, we take appropriate steps to protect your data at all times.<\/p>\n<h2>5. Cookies & Tracking Technologies<\/h2>\n<p>Our website may use cookies or similar technologies to:<\/p>\n<ul>\n<li>\n<p>Improve functionality<\/p>\n<\/li>\n<li>\n<p>Remember user preferences<\/p>\n<\/li>\n<li>\n<p>Analyze website traffic<\/p>\n<\/li>\n<\/ul>\n<p>You may adjust your browser settings to disable cookies; however, some features of the website may not function properly.<\/p>\n<h2>6. Data Retention<\/h2>\n<p>We retain personal information only for as long as necessary to:<\/p>\n<ul>\n<li>\n<p>Fulfill the purposes outlined in this Policy<\/p>\n<\/li>\n<li>\n<p>Meet legal, accounting, or regulatory obligations<\/p>\n<\/li>\n<\/ul>\n<h2>7. Your Rights<\/h2>\n<p>You have the right to:<\/p>\n<ul>\n<li>\n<p>Request access to your personal information<\/p>\n<\/li>\n<li>\n<p>Request corrections to inaccurate data<\/p>\n<\/li>\n<li>\n<p>Request deletion of personal data (subject to legal obligations)<\/p>\n<\/li>\n<li>\n<p>Withdraw consent for certain uses where applicable<\/p>\n<\/li>\n<\/ul>\n<p>Requests may be made by contacting us using the details below.<\/p>\n<h2>8. Third-Party Links<\/h2>\n<p>Our website may contain links to third-party websites. Requesstore is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of those websites.<\/p>\n<h2>9. Updates to This Privacy Policy<\/h2>\n<p>Requesstore reserves the right to update or modify this Privacy Policy at any time. Changes take effect immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated policy.<\/p>\n<h2>10. Contact Us<\/h2>\n<p>If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:<\/p>\n<p>Email: <a href=\"mailto:requestaproduct@gmail.com\" target=\"_blank\" rel=\"noopener\">requestaproduct@gmail.com<\/a><\/p>\n<p>Website: <a href=\"http:\/\/www.requesstore.com\/\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=http:\/\/www.requesstore.com&source=gmail&ust=1770760112514000&usg=AOvVaw0DpRDj4nBdyaAF9Pze9ViG\">www.requesstore.com<\/a><\/p>\n<p>Locations: Kingston, May Pen, St. Elizabeth<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<h2 style=\"text-align: center;\">Terms and conditions<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Terms and Conditions \u2013 Inspection, Returns & Refunds<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Item Preview (Before Delivery or Pickup)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Before your order is delivered or collected, REQUES may, upon request, provide live images or videos showing how the items actually look, especially for clothing displayed on a mannequin. This allows customers to better assess items prior to delivery or pickup.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Returns & Refunds Policy<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">Condition of Items<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">For clothing items to be eligible for return consideration, they must not be worn, altered, damaged, stained, or have any distinct odors, including perfume or deodorant.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Inspection Timeframe<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Upon receiving your order, you have five (5) hours to inspect the items and confirm they meet your expectations.<\/li>\n\n\n\n<li>For pickup orders, inspection must be done at the time of collection.<\/li>\n\n\n\n<li>Once you leave the store, warehouse, or pickup location, returns or refunds will not be accepted.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This same policy applies to bags, glasses frames, and all other products sold on our online platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For delivered orders, customers must inspect their package within five (5) hours of delivery and notify REQUES immediately if there is an issue.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Refund & Exchange Process<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Where a refund is approved, the item(s) must be returned in their original packaging and in the same condition as received.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds will be processed on the same day or within forty-eight (48) hours, depending on the customer\u2019s banking institution.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds are issued only if a suitable replacement or exchange item is not available.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Return Methods<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Returns may be made by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dropping off the item(s) at any of our locations: Kingston, May Pen, or St. Elizabeth; or<\/li>\n\n\n\n<li>Sending the item(s) back via Knutsford Express or Zipmail if you are located outside these areas.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If the returned item is found to be exactly as ordered and correctly supplied, the return or refund request will be cancelled, and the item(s) will be returned to the customer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds or exchanges apply only in cases where the customer received an incorrect item or order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy \u2013 Requesstore \u00a0 Effective Date: February 09, 2026 Requesstore (\u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d) is committed to protecting the privacy and personal information of our customers and website users. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website or use&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4033","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/requesstore.com\/index.php\/wp-json\/wp\/v2\/pages\/4033","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/requesstore.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/requesstore.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/requesstore.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/requesstore.com\/index.php\/wp-json\/wp\/v2\/comments?post=4033"}],"version-history":[{"count":3,"href":"https:\/\/requesstore.com\/index.php\/wp-json\/wp\/v2\/pages\/4033\/revisions"}],"predecessor-version":[{"id":5431,"href":"https:\/\/requesstore.com\/index.php\/wp-json\/wp\/v2\/pages\/4033\/revisions\/5431"}],"wp:attachment":[{"href":"https:\/\/requesstore.com\/index.php\/wp-json\/wp\/v2\/media?parent=4033"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}